Web Analytics Tips & Tricks: Using Google Analytics to Create an Optimization Plan (posted Tuesday, March 24, 2009 on Google Analytics Blog. Click link for full article)
Let’s face it, your website is never really finished. Testing pages is an inexpensive way to manage a constantly shifting audience and market. It’s great for:
- Increasing ROI on your advertising
- Teaching you about the likes and dislikes of your customers
- Trying out alternatives used by competitors
- Breaking down preconceptions about what works
- Convincing a stubborn boss to try something new
What and where to test?
So where do you start? First you need a goal. What do you want users on your site to do? Complete a form, buy something, sign up for a newsletter? Without a goal, it’s difficult to optimize, so you should be sure to define one if you haven’t already.
Once you have a goal, you can use Google Analytics to identify those pages that are having the biggest negative impact on the total number of people “converting,” or achieving that goal. These are the pages to test.

Top landing pages report
(Content > Top Landing Pages)
This report gives you instant insight in how well (or poorly) your landing pages are performing. You want to find pages that have both high “entrances” and a high “bounce rate.” These pages are costing you a lot of visitors.
Goal visualization report
(Goals > Funnel Visualization)
The funnel visualization in Google Analytics shows you where people leave during your buying process. For example, the below report shows that 40% of the 200 potential buyers left during “Step X” in the checkout process. Average order value is $100. This means the merchant is losing up to $8,000 in revenue every month due to “Step X.”